ChatBot

Chatbot, what is it? It is the new buzz word in IT world now. It is been there since 1966 (ELIZA) but got momentum recently. Why do we have software applications? It is to fulfil our needs. Software applications are written for performing specific task to take care of a specific business needs. So, software applications are coming in many different domains, platforms and business. Ultimately, these software applications take instructions/commands and reacts to those in a predefined manner to fulfil the expected tasks. How different Chatbots are from the software application. In a way, chatbots are also software application. But chatbots are focused on serving the user by interacting with them via a chat medium. The users are widely into messenger boards and messaging platforms rather than on using applications. This is one of the reason, chatbots are gaining good traction and momentum now a days. The users are widely into messenger boards and messaging platforms rather than on using applications. This is one of the reason, chatbots are gaining good traction and momentum now a days. So what exactly is a chatbot? Chatbot is a medium by which companies are helping users to interact with their business via chat mode. For example, traditionally the user goes to the web site of a company and shops their products and purchases using the carts and making payments through payment gateways. Your browser does not support the video tag. Now users can do all of these without going to the web site by using chatbots. With chatbot, users can ask for whatever products they want and ask the chatbot to...
button